Abit more on the price protection scheme. Nothing much on the FAQ section.

They will charge you a few hundred yuan two months later, claiming it is for a violation management fee. Since there was no violation, they will say it is for the manual cost to verify this. After verification, they confirm there was no violation, but the verification cost of a few hundred yuan has to be paid by me… Such unjustified charges… I won't use them again, and I advise others not to either.

This vehicle was bit old one. Very hard to drive. So please let people know if they are ok to drive bit old vehicle(more than 100,000km on Odo).

Good

Good

Condition of car was not up to standard. Poor Customer service as well.

We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.

Perfect!