Complex pick-up process

Car was brand new. I didn't appreciate Europcar requiring staff to try to upsell to a more expensive car and take out insurance.

Excellent location, right inside Euston Station

I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.

Drop of at Heathrow late at night is not recommended as though the staff were helpful the service available is limited

Good

Not the same car booked, but a different alternate. In the same range. Car was quite okay with our expectations but since an hybrid vehicles, was in need of bettery service / maintenance and that was the only message promoting on display periodically. Otherwise, all fine.

Would definitely recommend EasyRentCars for easy, smooth and confirmed bookings and certainly for great price deals!