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Reviewed: Wed, Feb 21, 2024
About Europcar: 8.0 /10
Overall, it was a smooth experience. They tried to upsell a higher model and insurance, but after learning that I already had full insurance from QEEQ and experience with renting cars abroad, they didn't insist. It's understandable as it's part of their sales process and shouldn't be taken too seriously. We didn't get the Grandland but were given an equivalent MG ZS with over 10,000 kilometers. The 1.5 engine felt a bit underpowered, but it was manageable with the manual transmission and generally sufficient for the speed limits in the UK. Overtaking was a bit challenging, but both cars are probably of similar quality. No extra charges for returning the car so far. To ensure peace of mind, take photos and videos of the car inside and out before picking up and returning it, keep the gas receipts, and you should be fine.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Tina Robbins

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Reviewed: Mon, Apr 15, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Ellis Abbot(t)

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Reviewed: Fri, Aug 23, 2019
About Europcar: 2.0 /10
About QEEQ: 8.0 /10

Abel Pulitzer

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Reviewed: Wed, Jun 14, 2017
About Europcar: 10.0 /10
The store was busy with many customers when picking up the car. The queue moved quickly, and the process was smooth without any upsell of extra insurance. The Insignia was upgraded to a Passat, which was very new. Everything went smoothly throughout the trip. The staff checked the car thoroughly when returning it at a different location and found no issues. The paperwork was signed quickly. Good experience overall!
About QEEQ: 10.0 /10

hyunwoo Song

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Intermediate | Mercedes-Benz A Class or similar
Reviewed: Sat, Nov 4, 2023
About Europcar: 8.0 /10
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
About QEEQ: 9.0 /10

S.Hamilton

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Aug 29, 2019
“Easy, great car”
About Europcar: 10.0 /10
Special mention to Mo at the Heathrow branch of Europcar. Fantastic service and a great help.
About QEEQ: 10.0 /10

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