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Search for Routes Car Rentals in Orlando

Waited for an hour to get car

Reviewed: Fri, Jun 28, 2019
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

R.Misra

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Sep 17, 2019
“Service similar to a low cost airline. You can fly but with many irritants”
About Routes: 7.7 /10
Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.
About QEEQ: 8.0 /10

S.TALBOTT

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 9, 2019
“Satisfying”
About Routes: 7.0 /10
Did not have any Van's available upgraded dodge Durango that was returned while waiting did not have time for them to clean. Needed more help van drivers Julio and Concetta friendly overall ok would have preferred airport pickup couldn't beat price. All things considered not bad
About QEEQ: 8.0 /10

S.GHATTAS

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Intermediate SUV | Kia Sportage or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Sep 21, 2018
“great value for the money”
About Routes: 8.6 /10
Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle

J.Farner

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Sep 10, 2018
“Good”
About Routes: 8.8 /10
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

J.Parada

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Premium SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Aug 16, 2018
“I would make it car rental company, over any other rental car company.”
About Routes: 8.6 /10
Like: Nice vehicles and awesome service.
Dislike: When location at airport is not very clear who's renting out the vehicles. On email need to give more specific details about how to go about the rental.

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