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Live chat Email us Service Code: 4472256223
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Waited for an hour to get car

Reviewed: Fri, Jun 28, 2019
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

R.Misra

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Sep 17, 2019
“Service similar to a low cost airline. You can fly but with many irritants”
About Routes: 7.7 /10
Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.
About QEEQ: 8.0 /10

M.Mc

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Good price, not good service.”
About Routes: 8.7 /10
My wife and I waited 45 minutes to be called to the counter.Then another 15 minutes to get the car. The car was great, a 2019 Kia Forte with 7000 miles. Time is important to me so I would not rent from them again.
About QEEQ: 10.0 /10
I like easy rent a car. I will use them again. Thanks.

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 24, 2019
About Routes: 6.7 /10
The wait time to be picked up to the office was too long. Staff were not customer friendly.
About QEEQ: 9.0 /10

J.Herring

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Economy | Kia Rio or similar
Reviewed: Fri, Mar 22, 2019
“Awesome, cheap, easy!”
About Routes: 10.0 /10
Was a great deal. As long as you remember to bring your insurance documents with you, you will not find a better price out there. We paid $112 for 5 days and were put in an almost new car with great features. Will use again!
About QEEQ: 10.0 /10

S.MEEKY

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Compact SUV | Kia Sportage or similar
Reviewed: Tue, Aug 21, 2018
“Excellent”
About Routes: 10.0 /10
Like: Great customer service

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