It was fine.

Quite good, smooth communication.

The staff provided excellent service during both pickup and drop-off. The car was upgraded to a Ford Tourneo, which was a new car with just over 8,000 kilometers.

I chose Rental Plus because it had good ratings, and the actual experience was indeed excellent. You can choose it with confidence. The pickup process was fast, there was no hard sell on insurance, and the staff were polite and friendly. The car return inspection was very relaxed, and the pre-authorization was released about a week later.

There were not many staff members.