I arrived at the store at 8 a.m., waited in line for 40-50 minutes. There were only two counters, and the processing speed was very slow. The service attitude was acceptable. They tried to upsell and automatically added a refueling service fee to the bill, saying it would be refunded upon returning the car with a full tank. They gave me a Toyota Yaris with 4500 km mileage. Overall, the vehicle condition was good.

Very good, and their English is also excellent

Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.

I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.