fantastic car but infotainment needed a degree in rocket science

Excellent

Quite satisfied.

I came 3.5 hours earlier than planned. They offered a car at an extra of 70€ a day or wait until my time. I waited the 3.5 hours. They gave me the car that they were going to charge me 70€. This is not a great service from Europecar. Also the full insurance was very expensive. 35€ per day. This should not be the case.

You have a great service. Your personal called me to assist. Nothing could be done as it was up to Europecar but I appreciated that you were available. I would book with Qeeq again.

Counter staff were great - if you don't already it would be great if you could store peoples details online to make future bookings and rentals quicker and easier

Service du personnel ne nous a pas prévenus de dommages sur la voiture. il ne nous a pas expliqué comment conduire la voiture (c'était une voiture hybride). La voiture n'était pas au bon endroit qu'on nous avait dit et il n'y avait personne à qui demander. Nous avons perdu trop de temps et nous avons été stressés. Je pense que quelqu'un aurait dû nous accompagner pour voir si tout allait bien pour la voiture.