Nice, comfortable and surprisingly spacious little rental car.

Very satisfied.

The service was quite good. They patiently helped resolve the issue when my credit card couldn't be used.

El personal del mostrador no siempre es amable

Thank you for the car upgrade. I really enjoyed it

At the Avis counter, they didn't recommend any insurance; instead, they added it directly. I bought full coverage from Zuzuche! Even though I know one is from the car rental company and the other is from a third-party insurer, the fact that I didn't need to pay anything upfront and only had to sign gave the staff an opportunity for underhanded operations. As I had to rush to the hotel after picking up the car, I didn't have time to check the documents carefully. Due to a hectic schedule and waiting for the credit card statement, I complained to Avis quite late, and they only refunded 1/4 of the amount! This was my sixth time renting from Zuzuche but the first time with Avis. The experience was extremely bad. It's not about the money; it's the lack of proper assistance! I wanna say the staff I met at the Avis counter was damn f^cking bullsh*t; he just let me sign without mentioning anything, not even a f^cking word. Since it was my first time with Avis, I thought everything would be straightforward. All I did was sign and give my credit card. It was a busy journey, and it took a few days to receive the credit card statement. I called Avis back 2 times and only got 1/4 of the amount back. This was the sixth time with Zuzuche and the first with Avis, and it was a horrible experience due to these issues.