Average

1. Enterprise did not perform pre-rental maintenance on the vehicle; the fuel tank wasn't full, the car wasn't cleaned, the windshield washer fluid wasn't refilled, and the vehicle's condition wasn't thoroughly checked. The front left tire visibly had low pressure, but despite my clear indication, the rental continued, claiming the vehicle had no warning. This made the rental experience very nerve-wracking, posing potential safety risks. Additionally, after driving less than 700 kilometers, the vehicle warned of low engine oil (AB Blue) and indicated it would not start after 2400 kilometers; also, there was a tire pressure warning. Overall, this rental experience was alarming and stressful with very poor service. 2. I suggest that zhuanzhuche emphasizes to this partner that vehicle maintenance and safety checks must be conducted before renting out a car, prioritizing customer safety as the most important concern.

The efficiency of the French is definitely not as good as the Americans.

Acceptable

I had prepaid for a Mercedes e-class but Enterprise didn't have the car and I was given a BMW 3 series, which is a lower category car and offered a 15% discount which is supposed to get refunded to Easyrentcars, who will then refund the amount to me.

The price-drop protector helped me save money and I'm awaiting the amount to be refunded to my card along with the 15% additional discount that Enterprise offered ne because they gave me a lower category car.