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Live chat Email us Service Code: 3323141170
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Reviewed: Sat, Jul 6, 2024
About Shouqizuche: 2.0 /10
They downgraded the car but didn't refund! My car was downgraded from UFAH to FFAR, and they didn't refund the difference. The vehicle had many issues, various scratches, and dents. They just told me it was mentioned in the documents, which were a mix of Italian, German, and English, making it very hard to understand. If you don't accept it, you have to give up the car, affecting your trip.

Relevant Reviews on Shouqizuche in Italy

Gloria Louisa

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Reviewed: Sun, May 18, 2025
About Shouqizuche: 2.0 /10
Disgusting

Joshua Stone

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Reviewed: Mon, Mar 3, 2025
About Shouqizuche: 10.0 /10
Very satisfied. Lorenzo from the rental car company provided excellent service—kind, gentle, and patiently explained everything without pushing for sales. The car he helped us choose worked out great. As per company policy, there was an upgrade fee, but it was within our acceptable range.
About QEEQ: 10.0 /10

Zebulon Abraham

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Reviewed: Mon, Nov 18, 2024
About Shouqizuche: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Upton Newton

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Reviewed: Sun, Aug 12, 2018
About Shouqizuche: 4.0 /10
There was basically no customer service and no explanation of basic matters. It felt very disappointing.
About QEEQ: 8.0 /10

Afra Nichol(s)

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Reviewed: Sun, Aug 5, 2018
About Shouqizuche: 2.0 /10
When picking up the car, we were told that the reserved vehicle was unavailable because it never existed in the first place. We were forced to switch to a Jeep SUV. The staff's communication was indifferent, and their work efficiency was very low.

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