satisfied

Promoted insurance

The staff was patient, although I still got inadvertently charged for some reimbursements. Overall, the attitude was good. It was my first time renting a car, so I was a bit nervous.

Budget, a company under American VISA, is a high-quality, well-established service provider.

The staff attitude is acceptable, and they are quite patient in explaining terms when they notice your English isn't great. Overall, if your English isn't too good, don't worry. Take your time to read through, look up words in the dictionary if you don't understand, and ask more questions. Don't confirm anything you don't fully understand. If the staff tries to upsell, just say: no thanks, I just want what I ordered.