Overall satisfied, efficient service.

Terrible experience, chaotic management. Bought a Z-pass but still had to pay tolls on the road and additional charges upon return. Ended up paying over $50 in fees, including $15 management fee for each of the 3 transactions, totaling $45. Fortunately, the rental platform helped recover over $40.

A terrible experience!!! I don't understand why the so-called prepayment with basic insurance is completely irrelevant when you arrive. You are forced to add so-called local insurance which doesn't even cover personal injury. Although I eventually resolved it after arguing, how many clueless fellow countrymen got scammed?! In the end, the total cost of my rental was: 6 days rental with basic insurance prepaid for 1055 RMB or 143 USD (personal third-party liability insurance 20 USD per day, full tank of gas 35 USD, taxes). I won't choose this rental agency again. There are two different pricing systems for domestic and international! There's no guarantee or sense of security at all!

返却場所の変更や保険の相談など、とても気さくによくしていただきました。

いろいろなサイトを見てから、最も使いやすそうだったので利用しました。 保険の申し込みに戸惑ったので、 サイトに工夫をいただけたらありがたいです。

Like: I was able to get a rental for a lot less than anywhere else online. Will use again.