I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.

The car wasn’t available. We had to wait several almost 4 hours.

I'm quite satisfied with the company. Their prices are reasonable compared to other rental companies, and there's no mileage limit, which is great. The only downside was the time it took to handle the paperwork—over half an hour. As it was my first time renting a car abroad, and being a female with not-so-good English, I couldn't understand a 1000-Euro charge, fearing it was an extra insurance fee. After much communication, another male staff member finally explained that it was a deposit in case of an accident. Once I understood, I was relieved. There were no extra insurance charges, and the car pickup was smooth. Returning the car was easy and took just a few minutes! I'll choose their company again if I get the chance.

The staff was very professional. They introduced the car's systems in English when we picked up the car. Very satisfied.

Very friendly staff and helpful.