Everything was great except for the staff at the rental office promoting insurance.

Pretty good. Adding an extra driver cost over 900, but the car model was upgraded.

Excellent!

Shared location with Enterprise, same service. A £200 deposit was taken when picking up the car and refunded upon return. It took around 30 hours to get the deposit back into my account. They only checked the tires and exterior when returning, even though it had rained and was a bit dirty, it didn't affect the inspection.