A great way to enjoy the beauty of Southern Ireland.

I picked up the rental car at 22:15 in the dark and dropped it to Dublin approx 8:00 also in the dark. I was accused of scratching the car which I did not do. I showed them (Europcar Dublin airport) the cctv footage of the scratch 15 mins after pickup and they said it didnt matter because I didnt make them aware within the 12 hour window. I only had the car in my possession for 10 hours and the Cork office told me I had 24 hours to report any issues. (Cork Airport office was great). My review here does not allow me to choose my score which is wrong. The car was ok and drove well. it had scratches you would expect from a 2 year old rental car with 85,000kms. The issue is that they wanted to charge me $1500 first, then dropped it to $850 and then to $800 for damage I did not do. Even with video proof they still charged me and I am never ever going to use them again. I had insurance through QEEQ which covers me but it is the principle of the thing. The car had many other scratches on it 7 of which were highlighted in the pre inspection paperwork. so you think they have done their job and notated all the scratches. Make sure you take pics even in the dark as they obviously charged other people before me and never repaired the scratches that those people were charged for. I have 25 rentals on QEEQ alone and this is the only time I have been taken advantage of. DO NOT RENT from EUROPCAR. Plenty other decent companies renting in Dublin Airport. Hertz Dollar Trifty Alamo Budget Avis have all treated me well recently. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

My only issue with Qeeq is I want to set the score for my experience and not an algorithm. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

The staff didn't give us the GPS we ordered. I thought it was built into the car. We were away from airport by the time we figured out we didn't have the hand held device. Good thing our phone had navigation. I called and asked for a credit. When I returned the car, I made sure I got my credit.

I don't know about price drop protector.

Everything was good from customer service pick up to the car description exactly to the information read.

Europcar was a good overall experience.

The agent at check in told me she was upgrading my vehicle free of charge. This was not even an option to decline as she handed me the keys and told me she went ahead an upgraded me to a BMW for free. We later found out that we were charged over 300 Euro for the upgrade which the company then refused to refund. Re read your contract before signing anything! Lesson learned!