Frustrated

S.Chaklasia

New Zealand

Reviewed: Mon, Nov 25, 2024

About Great Rentals: 4.0 /10

Very bad customer service. Rudeness and don’t care for customers. Two guys didn’t know English and one guy knew English but was so rude and lazy also don’t know what he is doing. Behaving like small kids.

About QEEQ: 10.0 /10

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Small SUV | Toyota RAV4 or similar

2-day rental

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

D.Farid

New Zealand

1 days rental

Full Size Van | Toyota Alphard 7 Seats old Guaranteed model

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Mon, Jan 6, 2020

“Comfortable, relaxing, smooth”

About Great Rentals: 9.0 /10

Any issues where dealt with quickly. Very clean and very comfortable Toyota Alphard. Rear tv and ac controls. Scratches and marks on exterior off car did not faze us. Plenty of room and space for the whole family is what counted thanks

About QEEQ: 10.0 /10

When people are paying the fee please make sure no hidden surprise like I got when I got an international fee associated with my booking.

D.McAra

New Zealand

1 days rental

Full Size Van | Toyota Previa or similar

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Sun, Jan 5, 2020

“Quality on a low budget”

About Great Rentals: 9.3 /10

Lovely people. Easy and efficient. I would hire from them again.

About QEEQ: 9.0 /10

Fine platform. Not all info correct on site eg hire if booster seat only cost $30 not the $65 quoted on site.

Michael Nguyen

New Zealand

1 days rental

Medium SUV | Toyota RAV4 Guaranteed model

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Fri, May 24, 2019

“Terrible experience. They have a dodgy business model.”

About Great Rentals: 2.7 /10

They will charge you for normal wear and tear and scratches already present on the vehicle. They have a dodgy business model. Don't rent a car from this place.

New Zealand

1 days rental

Economy | Toyota Yaris or similar

Great Rentals

Auckland Airport(AKL)

Auckland

New Zealand

Reviewed: Wed, Apr 17, 2019

“Would hire car from terminal next time.”

About Great Rentals: 4.0 /10

Hard to find pick up location. Staff were rude. Charged $500 at pick up that is not outlined in T&Cs that gets returned after 20 days, they refused to take credit card, this is not a normal process when hiring cars. They made me check the car for damage in the rain. Tried charging me for a window crack no bigger than 1mm that was not caused by myself. Take a week to respond to emails. Would not recommend.