got a free upgrade by budget to VW-Tiguan after 2hours of standing and queueing

United States

Reviewed: Fri, Dec 27, 2024

About Budget: 2.0 /10

SUPER long queue at registration desk @BOS 30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Budget

Boston Logan International Airport(BOS)

Boston

United States

Compact | Volkswagen Jetta or similar

5-day rental

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Boston Logan International Airport(BOS)

Boston

United States

Reviewed: Sat, Aug 10, 2024

About Budget: 2.0 /10

I explicitly mentioned during the paperwork that I had already purchased insurance through the app and didn’t need it, but they still added extra insurance. Initially, they gave me a Ford, and I had to negotiate with them to switch to a Suburban. Honestly, it felt very unpleasant—seems like Asian staff target Asian customers.