Next time I'll probably book directly

The waiting time wasn't long, but a Thrifty employee added an unknown insurance to my rental without my consent, costing over $30 for three days. They also tried to sell us a full tank of gas. When we refused, saying we wouldn't need that much fuel, they lied, claiming we'd need a full tank to visit Haleakala National Park. In reality, our three-day trip, including the Road to Hana and Haleakala National Park, only used half a tank. This kind of irresponsible sales tactic is infuriating. The car itself was good, both in terms of performance and condition, which I was satisfied with.

The car unfortunately was distinctly average. It was booked as a full size car. I was a little surprised how low to the ground and uncomfortable it was. The guy in the desk convinced me to buy a tank of gas. I never fall for this but he insisted it was the cheapest around. This was in fact a lie. All the gas stations around were cheaper. Lesson learnt, I won’t fall for this again. Even the gas stations close to the airport were 20-30 cents cheaper. I also emailed thrifty about the several chips on the windscreen that I was not happy about. They never emailed or contacted me back and I was nervous the whole trip because one had some very small cracks coming from it.

借りる時も返却時も対応が早い。空港からのシャトルバスは10-15分おきにある様子。 保険込みの値段だと最安だったのでここに決めました。事故はなかったものの、安心感があったので、無駄な心配をしないで旅行ができてよかったです。

会社横断の値段比較で、保険込みのオプションも比較できて大変によい。

The car was good and met my expectations. Service was fine at the counter.

Renting a car was very simple and I got a better deal than going through other rental services. I recommend it

There was some garbage under the drivers seat. And the charging outlet didn’t work half the time.