Quite satisfied, the car pickup process was fast.

The car was very new, with only 20,000 kilometers on it. Picking up and returning the car was very convenient. Avis strongly recommended us to rent a GPS, but since the BMW i-Drive system comes with onboard GPS, it felt a bit like a rip-off. However, we ended up renting it because their GPS supported 4G Wi-Fi hotspots and free international calls, though we only used it for internet and calls.

Double make sure your staff cleans everything out of the car. Some Fast food was left in the back. However, it didn't really bother me too much. Otherwise, the car was in excellent shape and drove like a champ. I really liked driving the Nissan Ultima and never felt there was going to be a problem. The Pickup and drop off criticism is really a logistic procedure with the airport. It's not Avis's fault but the distance and the shuttle are not ideal in my opinion, especially for people with luggage.

No, it was the first time using the service and everything went well. They were very helpful when I made a wrong reservation and had to change it.