During the handover, the inspection was strict, and I haven't got my deposit back yet!

I picked up the car past 10 PM. Fortunately, I checked the car thoroughly and noticed damages that were not in the report. When I reported it to the staff, they just told me to take pictures and did not follow up. I trusted them, but when I returned the car, they tried to charge me for the damages. I showed them the photos and sent an email, but they still wanted me to pay for the repairs. This is unreasonable.

Really lovely car

Easy to book

Booked estate car and received hatchback which caused luggage problem. Charged for insurance I had already payed for

Clear sign about collecting it from hotel as we couldn’t find anything to tell us we had to ask another company Not very clear about the marks on the car when collecting as there were quite a few that had been touched up with paint