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Search for Europcar Car Rentals in Newcastle Upon Tyne
Reviewed: Mon, Jul 8, 2019
About Europcar: 2.0 /10
The drop off experience was abysmal. The location was closed for our planned drop off time and nobody communicated anything to us. There was no drop box available as the business park was locked. We then called customer service who was unhelpful and proceeded to put us on hold for 45 minutes before hanging up on me. We decided to take the car to Luton airport as it was the nearest open location. The young man at reception was helpful, but I was already fuming about the additional time and stress we had to go through to drop off the car.
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar in United Kingdom

Nigel Jane

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Reviewed: Wed, Jun 14, 2017
About Europcar: 10.0 /10
Excellent location, right inside Euston Station
About QEEQ: 10.0 /10

K Agyemang

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Economy | Opel Corsa or similar
Reviewed: Tue, Jan 2, 2024
“A blessing in disguise. Very good sue for money and overall one of the best experiences in rentals”
About Europcar: 9.0 /10
The staff at pickup were great. Although it took a while to get to Prestwick as I hadn’t planned to be going there it was a great deal.
About QEEQ: 10.0 /10
Customers should be reminded when booking that the pickup is over an hour form glasgow airport but that the prices are cheaper and service possibly better.

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

M.Watson

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Sep 24, 2019
“Easy to complete the hire good price, poor rental company”
About Europcar: 6.7 /10
An extremely long wait to rent the car after arriving at Europcar offices, eventually got to the desk after over an hour wait. Inspected the car which had a lot of scratches that were not indicated on the rental agreement, so had to point them all out to the security guard on exiting carpark. It was an early return around 05.30 no agent to check the car to confirm no further damage had been done during rental, a little disconcerting as previously with Europcar I have been accused of damaging the car even though it had been reported, eventually they admitted it had been reported, but just adds bad taste to the hire experience.
About QEEQ: 10.0 /10
Easyrentcars made it very easy to complete the hire, with a very competitive price. Would definitely use again, hopefully not with Europcar

M.Long

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Sep 2, 2019
“The car was nice and smooth. Pick up and drop off was also hassle free”
About Europcar: 10.0 /10
The counter staff was very nice and helpful. Helped us get the car that we needed and also helped advise the necessary.
About QEEQ: 10.0 /10

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