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Search for Europcar Car Rentals in Newcastle Upon Tyne
Reviewed: Mon, Jul 8, 2019
About Europcar: 2.0 /10
The drop off experience was abysmal. The location was closed for our planned drop off time and nobody communicated anything to us. There was no drop box available as the business park was locked. We then called customer service who was unhelpful and proceeded to put us on hold for 45 minutes before hanging up on me. We decided to take the car to Luton airport as it was the nearest open location. The young man at reception was helpful, but I was already fuming about the additional time and stress we had to go through to drop off the car.
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar in United Kingdom

Richard Wesley

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Reviewed: Fri, Oct 11, 2024
About Europcar: 6.0 /10
I mistakenly chose an electric car, but I was worried about not finding charging stations on-site. There were no alternatives in the same price range, so I had to switch to an Audi Q2 and pay an additional 1560. Adding that to the original 2522 makes a total of 4082, which comes to 1360 per day. That's a bit expensive.

Rosemary Godwin

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Reviewed: Thu, Aug 15, 2024
About Europcar: 10.0 /10
It was a very pleasant car rental experience. Quick pickup, quick return, and a new car.
About QEEQ: 10.0 /10

Chad Kipling

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Reviewed: Thu, Jul 23, 2020
About Europcar: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

Bishop Franklin

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Reviewed: Thu, May 11, 2023
About Europcar: 2.0 /10
I booked a 5-door car, but initially, they gave me a 2-door small car. They kept telling me the car was too small and suggested I upgrade. They also tried to sell me insurance. When I had a problem with my credit card while paying, they asked me to wait aside and treated me unfriendly. Finally, after negotiating, they gave me a Volkswagen POLO. I've rented cars abroad before and most of the time you get an upgrade, but this time it was a downgrade. The attitude was noticeably worse after I refused to buy insurance or pay extra to upgrade the car.

H.KRUGER

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Sat, Jan 11, 2020
“It worked perfectly for our trip around tge UK!!!”
About Europcar: 10.0 /10
The members of staff were very helpful, the upgrade was an added bonus. On drop off, the staff member was helpful regarding payment of the toll bridge in Liverpool. My only gripe is that we were told with the upgrade it included the additional driver but we have since been charged. I have emailed the company and am awaiting an answer...
About QEEQ: 10.0 /10

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