Very good, will choose them again next time.

There was quite a queue on check-in as there was only one member of staff manning the desk but staff were friendly and car was as described. No issues returning the car, holds released from my card within a week.

The car was better than expected, as it was the next level up, and better for size, but cost more, as size booked not present. Needed to take extra insurance as car larger and more susceptible to accidental damage, so cost increased. However, overall satisfied by service and cleanliness of vehicle. Full set of vehicle options were present and great to use, such as sat nav, parking camera, and cruise control.

Booking platform was easy to use and sort. Vehicle choices laid out well to choose right vehicle from online pages. Quick and efficient collection.

Counter staff was unhelpful. Said we did not book a small SUV even though Easyrentcars said we did.

We were upgraded by chance which was great and meant we had a satnav built in. Staff were extremely friendly at Lille Europe and didn't push for us to take their insurance as we had our own. Car in great condition and very helpful staff.