Excellent

Among the many shops, this one stands out for its spaciousness. It offers both counter service and self-service car pick-up. The car condition was good, and the return process was quick and simple. Overall, a good experience.

Rented from Alamo for the first time. Booked a compact car and got to choose one at pickup. The car wasn't in great condition, but they upgraded it for free, which was very satisfactory!

Renting a car is quite convenient, but they didn't have the model I wanted.

Since I arrived early in the morning, there was only one staff member, but the process was quick and I had my car within ten minutes. However, one minor issue was the tolls on the highway, which could be paid either in cash or via the ETC system. I wasn't informed about this at the time. Fortunately, my friend saw an English instruction in the rental information indicating that I could use ETC and the fee would be charged to my credit card, so I was able to proceed smoothly.

Like: Best part was vehicle pickup from the kiosk without having to stand in line. It was extremely convenient and quick. Vehicle was in good condition and pretty new. Options available to choose from.
Dislike: Someone should be available at vehicle pickup location to explain about how to notify existing scratches etc.