Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

Overall it was okay. The car's condition was average, with 10,000 kilometers on the odometer when I got it. The cleanliness was just so-so. The car was cheap, so I didn't expect much in terms of power.

You should let people decline your insurance if they have better rental insurance offered through their credit card. Other companies have let us do this before despite having previously been put down for basic insurance in the reservation. That was ridiculous and a big complaint I had that could easily be remedied.

good rental experience, however it took me a week to get back my deposit. will have been great to get refund early

always a good experience to rent with you website, providing good car insurance services