The rental car was excellent, compact enough to navigate narrow roads, and had great power.

Overall, it's okay. However, I hope customer service can assist with one issue. They charged in HKD because my credit card was issued by a Hong Kong bank. At the time, I specifically told them not to use HKD as the exchange rate is much worse, but they still used HKD for the authorization. Customer service, please help contact them to see if they can charge in EUR and cancel the HKD authorization. I have already sent them an email as well. Thank you.

Quite good

Very good

There were hidden charges, and they even charged us for a late pickup because our flight was delayed....