The staff's attitude and efficiency were both very satisfactory.

Very convenient, no upselling of additional charges, and the return process involved only checking the fuel and exterior, very quick. However, the service was not very enthusiastic.

The vehicle booked through the rental platform was rather old, with mileage over 20,000 kilometers. When I requested a replacement car, I was asked to pay additional rent, and they provided a brand new Lincoln MKC (SUV). The ride was comfortable, and the trunk could surprisingly fit four 28-30 inch suitcases. Alamo's rental procedures were straightforward.

The staff were patient and enthusiastic.

The pickup and dropoff were very fast, and the staff had a good attitude, but the car's condition was not particularly good.