Overall very good, just like the description. Since I purchased full insurance, I skipped the insurance they recommended, paid the deposit, and that was it.

Excellent service! Since I often rent cars from EUROPCAR, I was given priority service after queuing. As it's a European Union-wide chain, my personal rental information was recognized immediately. The whole car rental process took less than five minutes. The car handover was quick, and the return inspection was very efficient too. During the recent Olympic period, the car's GPS provided real-time navigation information, which was fantastic. I rented a Hyundai, but due to unavailability, I was upgraded to an Audi that had only 2,000 kilometers on it.

The staff were polite and friendly. All aspects of the hire were explained in simple English

Using QEEQ was simple and fast. QEEQ responded to my booking query quickly and professionally.

The gentleman at the checkout desk tried to aggressively upsell me, which was uncomfortable. However the man who handled the car pickup and drop off was excellent! Very helpful and excellent customer service.