Overall very satisfied, brand new car with 300 miles, smooth pick-up and drop-off process, no upselling. Hertz is indeed trustworthy.

The service attitude was excellent, especially when I encountered a problem connecting to CarPlay. A young gentleman at the pickup location patiently helped me and, after discovering the issue was with my data cable, he even gave me a new one, which was a great help! Unfortunately, I didn’t catch his name in the rush, and I feel very sorry about that!

Did take a little while get the car, but everything was busy at Hertz and the other two agencies. My rep could not have been more professional and courtesy. I don't fly much any more, and I don't rent cars much, but I would/will certainly want another experience like this one.