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Live chat Email us Service Code: 6403487312
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Insurance reimbursement is taking forever, and very little update unless asked.

Reviewed: Tue, Jul 16, 2019
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU AUCKLAND AIRPORT

Augustine Windsor

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Reviewed: Sat, Sep 15, 2018
About EZU: 8.0 /10
Picking up the car was efficient with plenty of staff. However, returning the car was a hassle as there was only one staff member who was busy managing returns and airport transfers.
About QEEQ: 10.0 /10

Arvin Ben

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Reviewed: Fri, Feb 9, 2018
About EZU: 4.0 /10

W.Sawyer

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Intermediate | Toyota Camry or similar
Reviewed: Sun, Mar 22, 2020
“Everything that I expected with no issues.”
About EZU: 8.0 /10
There was confusion regarding the pickup point but we connected by phone. The processing for the vehicle was very efficient and the Camry I ordered was in good condition and clean. No issues during my stay and the drop off was again efficient and easy. Overall a good service and a great price with little hassle.
About QEEQ: 10.0 /10
Booking was easy and I had all of the information I required. The cost was amazing. I will book through Qeeq.com again.

L.Chase

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Economy | Toyota Yaris(2013-2015) or similar
Reviewed: Mon, Mar 2, 2020
“Excellent Car Rental Experience”
About EZU: 9.7 /10
No waiting. Helpful staff. I was delighted with the car and all went well.
About QEEQ: 10.0 /10
Great
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g.woods

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Economy | Toyota Yaris or similar
Reviewed: Sat, Feb 1, 2020
“good value for money”
About EZU: 9.3 /10
Ther staff were very helpful
About QEEQ: 10.0 /10

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