The staff from the neighboring store mentioned it would open at 8 AM.

We arrived at the scheduled pickup location before the reserved time, only to be told that our reserved car had been returned to another location by the previous customer. We were told to pick it up ourselves from the other location. The staff showed no sense of responsibility, with an attitude like, 'Just go get it yourself.' We had no choice but to take a taxi to the other location, and we are still negotiating compensation with the car rental platform. Despite agreeing to return the car to our scheduled drop-off point, we were charged a one way fee again when returning it, with the staff's attitude being consistently poor. It was a bizarre car rental experience with chaotic management and no sense of service. By the way, the store is actually Hertz.

Efficient, good

The car rental company was professional and punctual, providing us with a Volvo XC90 diesel upgrade. The power was sufficient, and diesel prices were cheaper. It was a great deal.

Ok

Goodm