Satisfied, but the queue was too long. AVIS and BUDGET were combined, so there were too many people!

Overall, it was okay. However, when picking up the car, they always try to upsell me on a vehicle upgrade and additional insurance.

Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

I booked a small SUV but the car was much bigger (honda Pilot, 500 inches long, 8 seats), I still got along well even though I was worried at first because I am not used to such big cars. The car was superaccessorrized, with leather seats and lots of technology options and every comfort, much appreciated! The car was very clean except for the trunk which they may have forgotten to clean.

Perfect service and good price