Unfortunate

vehicle was fine. Drop-off point details were a mistake. No drop-off point at location shown on contract. spent some time finding out correct drop-off point and then driving there. Have complained to Enterprise. £200 deposit has not yet been returned, but no reason for it to be retained

Very satisfied, the pickup and drop-off process was clear and efficient

Very satisfied. Everything is paperless with iPads for pick-up and drop-off. In case of an accident, QEEQ needs to contact the car rental company for documents for domestic claims.

Received a warm and friendly welcome from the guy on the counter. Went through the process no problem. The original car we had booked was not available but we had a slightly smaller model which was no issue for us. The guy explained the problem and was ver apologetic. Contract completed the car was checked over and shown the drop box for the next morning and also the shuttle collection point. Overall a very pleasant experience.

First time using Qeeq. No issues and would use again.

We had to wait to get the car as the car reserved for us was not returned by the previous hirer in time. The Enterprise staff was courteous and arranged a car for us and gave as an upgraded car.