Unfortunate

When picking up the car in Brighton, the staff assured us that they would notify the Oxford team to arrange transportation for us to the Oxford station when we returned the car. However, when we returned the car on time, the Oxford staff claimed they had not received any notification, so there was no driver available to take us to the station. We had to ask the Oxford staff to call a taxi, and we paid for it ourselves to get to the station. This made us feel deceived, which was very disappointing.

Excellent

The car rental process was easy, and although the car was carefully inspected upon return, no issues were found. The deposit was refunded within 2 days. A great rental experience!

Satisfied

Like: Extremely courteous and friendly and cooperative young men, who made the experience easy and relaxing.
Dislike: Nothing