Perfect in Portugal

Basic services were good, but the automatic highway toll system rented with the car was incompatible, causing alarms each time we passed a toll gate. On our first attempt to exchange it, we were told it was fine with no issues, so they refused to replace it. Contacting the rental platform didn't help either. We had to follow their advice and try again. The next day, the same alarm occurred on the highway. Finally, after hours of negotiation with local friends helping at the rental office, we got a new system. Everything was fine thereafter, but we were unsure how much we'd be fined for the previous alarms. The rental platform didn't provide effective help in this matter. If we do get fined, I hope the rental platform would handle it properly and positively.

The wait time at the desk was long, they only fast tracked Europcar members, I would have though they should prioritise pre-booked customers as well.

Very good, no issues

The car was in very good condition. The pick up process was smooth. I was welcomed by a very friendly employee. I was offered an upgrade to a Jeep Wrangler at a very good price, which I accepted. Overall I am very satisfied with the rental.

As usually, the booking process was easy and fast. The offered price was good. I am happy to book with easyrentcars.com

I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.

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The hotess put a New assurance on my contrat and she don't explain me. I discover that on my final facture most expensive than initial reservation

Good web site to rent a car