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Worries following reviews of gold car.

Reviewed: Thu, Jul 18, 2019
About ACE: 10.0 /10
I was concerned upon arrrival and seeing Ace was at the same doubter as goldcar with just a tiny A4 sign as I had read so many poor reviews of glodcar, this meat I left with the hire car with some concerns regards what would happen when I returned it! The guy on the vonnter was very polite and did not push any additional insurances as I had expected, we had no issues with the car and return was smooth. I would just recommend that Ace distance themselves from the negative glodcar reputation if possible.
About QEEQ: 10.0 /10
Easy booking and clear paperwork with simple easy to understand recommendations regards the additional excess waiver insurance provided.
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

T.Felton

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

View more >
Mini | Opel Adam or similar
Reviewed: Mon, Jul 8, 2019
“Would not use again.”
About ACE: 5.7 /10
Car was through Rhodium. Long queue to pick up. Ticketing system not adhered to. Heavy up-sell on insurances.
About QEEQ: 10.0 /10

M.KIANFAR

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Compact | Opel Astra or similar
Reviewed: Mon, Jul 1, 2019
“Fiasco.”
About ACE: 5.7 /10
It took 5 hours to rent the car and everything was as vague as can be. The whole process is designed to sell Insurance and upgrades. A ridiculous process which created 60 people long queues. I am sure that these rental agencies are either owned or financed by the main players like Hertz with the sole objective to drive people back to them and NEVER , EVER consider leaving again.

S.McGlinchey

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Mini | Opel Adam or similar
Reviewed: Wed, May 22, 2019
“Terrible.”
About ACE: 6.7 /10
It was not clear Ace was part of Goldcar. Felt completely mislead, that we had booked a car for a certain price, but when we got there we had to either put down a deposit over €1000 on a credit card (that we couldn’t do) or pay insurance of over €120. We were told by the rude desk staff that it was in the small print and we should read them better. It was mis- selling and we will never use you again. I actually want compensation as I’m so angry and it ruined our trip.

D.L

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Mini | Opel Adam or similar
Reviewed: Wed, May 15, 2019
“Mitigée”
About ACE: 7.7 /10
Àu comptoir ils font tout pour nous faire vendre une assurance. C'est de l'achat forcé. J'ai continué de refuser et ils sont devenus désagréables avec nous. Heureusement ceux qui ont fait l'état des lieux avec nous étaient très agréables. Attention ils débitent 1200€ de caution !!! Est-ce légal ?????
About QEEQ: 8.0 /10

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