The process of picking up and returning the car was very smooth. Returning the car was almost instant. I received the return inspection report just as I was stepping onto the train station escalator. Europcar is trustworthy.

Arrived at the rental store before 11:30 AM and was still waiting in line by 1:30 PM. There were only 1-2 staff members, with over 30 people in the queue. The waiting time was several times longer than that of other rental companies, making the pickup experience almost unbearable.

Good.

Pretty good, except that the car cannot be picked up earlier. I arrived more than 2 hours early, so it's more reasonable to set the pickup time within 2 hours after the flight lands to avoid waiting aimlessly at the airport.

The queue was rather long, and the car's damage was not documented. Luckily, I noticed and spent time finding a staff member to record it, otherwise it would have been problematic.