Originally rented a Skoda Kamiq, but it was unavailable. The replacement car couldn't fit two 28-inch suitcases, so I swapped cars three times. Finally, they provided a Volvo V60 hybrid station wagon, which was a brand-new car with just over 300 miles. By the second day, I got used to it and ended up loving it.

Efficient and excellent service.

Affordable and plenty of options. I was given a 2.0 TDI Buick Regal wagon, which was very fuel-efficient.

It's not far from the airport exit, and there's hardly any queue. The car is very new, with only 9 kilometers driven. Both picking up and returning the car are very simple and convenient. There's an ESSO gas station right next to the airport.

The car exceeded my expectations,Haven't checked the charges yet. the service in Hamburg though was arrogant, not helpful and did not function well. On my question why not someone could go with me to the car deck , the answer was just, we don't do that. So after 20 hours of traveling I had to inspect a car, then call them, then nobody came, then call them again, and then someone came and inspected it with me. WHY? why could they not send someone with me , if they knew there were scratches on that car. This is not acceptable and budget should really check wat is going on at German counters. the return was difficult because the way to car return is marked car rental not car return and Hamburg Airport is confusing in the way it is built. At the return, the guys had to do chatting in the office before they served people.