The service was very enthusiastic, but the car had some unusual noises. It was a diesel engine.

It was okay, but the credit card requirements were too strict. I tried two cards and neither worked, so I was forced to pay 100 euros for insurance. This experience was very unpleasant. I was using an international Mastercard, but it still didn't go through, which ended up costing me an extra 800 yuan. The insurance wasn't pushed aggressively, but they switched the car I had booked without explanation, saying the original car wasn't available. Choosing a specific model turned out pointless.

It's not very convenient that the staff didn't speak English. Nevertheless, they did their best to solve everything by using translation app, so all was fine.

It's a disadvantage that it's not possible to modify the order later on (for instance, to add a child seat). But in general, all is fine!