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Live chat Email us Service Code: 1682333265
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Not good

Reviewed: Sat, Jul 12, 2025
About Record Go: 5.0 /10
The car they gave me was too large for narrow Majorca roads. The check in process was laborious with the staff giving misleading information in order to try to get me to take insurance (I already had excess insurance). I will never use Record Go again!
About QEEQ: 8.0 /10
All worked well
Reply by Qeeq:
Thank you for providing feedback on our website. We sincerely apologize for the unsatisfactory car rental experience you had. We are continuously collecting and evaluating your feedback to improve our processes and provide better service. If you have any further suggestions or concerns, please do not hesitate to contact our 24/7 customer service center. We appreciate your feedback and it will encourage us to make progress. Your satisfaction is our top priority, and we hope to remain your preferred choice in the future. Wishing you a pleasant day!
Small SUV | Volvo xc40 or similar

Relevant Reviews on Record Go in Spain

Tobey Dorothy

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Reviewed: Sat, Mar 13, 2021
About Record Go: 8.0 /10
It's okay.

M.Short

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Medium SUV | Toyota C-HR or similar
Reviewed: Sun, Aug 8, 2021
“Record go were absolutely terrible. Car offered not SUV and too small. Cost us to upgrade”
About Record Go: 4.0 /10
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
About QEEQ: 8.0 /10
Directions to the car hire location were incorrect and we had to walk for over 40 mins to find the record go office. No assistance was offered.

F.Latif

View more >
Intermediate | Nissan Pulsar or similar
Reviewed: Tue, Oct 15, 2019
“Terrible customer service”
About Record Go: 4.3 /10
Terrible customer service and unhelpful rude staff.
About QEEQ: 8.0 /10

View more >
Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Aug 24, 2019
“Piece of excrement”
About Record Go: 2.0 /10
All a con. Deceiving, terrible. Will never use either of your companies again. Shameful
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M.thwaites

View more >
Compact | Mercedes-Benz A Class or similar
Reviewed: Tue, Jul 3, 2018
“Great service best deal ever”
About Record Go: 10.0 /10
Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
Dislike: nothing

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