Very good experience, good value

Extremely poor experience. Budget replaced our car with a Kia, which broke down the next day! I had to pay for roadside assistance out of my own pocket! It's ridiculous. The insurance provided by Zuzuche was completely useless because it was from a domestic company and didn't work in the US. Make sure to check the car's condition carefully when choosing. Don't accept cars with high mileage. I will continue to file complaints and welcome any advice from those with similar experiences.

Americans generally have a bad attitude, especially black people who always seem uninterested in helping.

Aggressive Upselling

Dishonest, threatening customers to buy insurance. Customer service personnel coerced customers into buying additional insurance on the pretext that third-party insurance was not included in the original order. Moreover, the final bill included four inexplicable charges that were not disclosed in advance, which constitutes fraud.

All good