Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.

Car was fine. Ace staff were extremely pushy on upwelling insurance

Booking was perfect

+ super petite voiture très confortable et bien équipée! + personnel agréable, investi et patient malgré l'influence. -- le prix de l'assurance!

Car was through Rhodium. Long queue to pick up. Ticketing system not adhered to. Heavy up-sell on insurances.

Àu comptoir ils font tout pour nous faire vendre une assurance. C'est de l'achat forcé. J'ai continué de refuser et ils sont devenus désagréables avec nous. Heureusement ceux qui ont fait l'état des lieux avec nous étaient très agréables. Attention ils débitent 1200€ de caution !!! Est-ce légal ?????