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Live chat Email us Service Code: 6616186122
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the car was fine but very small Engine for a five seater family car. 1.2L struggled with motorways

Reviewed: Sat, Jun 8, 2019
About ACE: 7.3 /10
Getting the car seemed to take forever and with 3 small hungry children it was a added stress.there was some some hidden charges and fined if you didn’t bring the car back with a full tank or committed an offence that weren’t stipulated before the hire.
About QEEQ: 8.0 /10
Booking was easy.
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

r.sansom

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Aug 6, 2019
“Car in good condition no issues”
About ACE: 8.7 /10
The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport
About QEEQ: 8.0 /10
Platform worked ok

S.Friday

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Compact | Opel Astra or similar
Reviewed: Mon, Jul 22, 2019
“Shocking service”
About ACE: 5.3 /10
Waited for a long time because the car was not on the system at the desk despite me having an email confirmation. Not even sure who the car was supplied by - Rhodium, Ace or Gold Cars? Waited for an hour for this to be rectified with a preganant girlfriend. Lady at the pick up desk was rude and unhelpful, I was told I was 'lucky you dont have to wait longer'. Aggressive attempts to sell insurance add ons. Eventually collected the car which was dented, scratched and dirty inside and out. Was told 'you are lucky its scratched because then its less likely you'll be charged for scratches that you cant even see when you bring it back'! In summary, a poor start to our holiday. Won't be using again.
About QEEQ: 10.0 /10
Easyrentcars seemed to work well.

G.Huey

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Jul 4, 2019
About ACE: 6.7 /10
Waited over an hour to pick up the car. When we got to the desk there were 5 customer service people on duty but one by one they left leaving only one person to deal with the last three customers. They clearly don't care.
About QEEQ: 10.0 /10

M.Stewart

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Compact | Opel Astra or similar
Reviewed: Mon, Jun 10, 2019
“Ok but disappointed with the car.”
About ACE: 6.0 /10
The car worked fine but was very heavily damaged (large dents and almost every panel was scratched or gouged) and only a 1.4 petrol so a bit under powered for a car the size I had requested.
About QEEQ: 8.0 /10
Fine.

S.Foyle

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Apr 30, 2019
“No fuss...No problems....”
About ACE: 10.0 /10
5 minute wait,staff were very efficient and helpful...
About QEEQ: 10.0 /10
Easy to book,no hassle...

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