The store is easy to find, but requires a long walk. When we arrived in Munich, it was already late at night. The store provided a car and parking spot, but we had to search for it ourselves. Unfortunately, the designated license plate wasn't at the given spot, forcing us to return to the store for assistance. The staff searched around but couldn't find the car either, so they had to provide us with another vehicle. The entire process took about an hour, which was quite frustrating. The T-Roc's trunk is quite spacious. You can lower the trunk floor by one level, easily accommodating one 28-inch suitcase, one 26-inch suitcase, and additional small items.

Overall it's acceptable, but the originally booked SUV model was not available. The rental company couldn’t respond quickly—either I had to pay extra or wait for a long time.

One of the whorst rental company! The lady from the counter desk told me to solve my problem with the broker even I presented the voucher for the type of car that I paid for!!!