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Search for Thrifty Car Rentals in Orlando

Don't hire from Thrifty!

Reviewed: Wed, Jul 24, 2019
About Thrifty: 5.0 /10
I hired a ford focus and was given a Toyota Yaris. The counter staff spent more time trying to up sale insurance and a bigger vechicle. I called customer service and complained about the size of the vehicle but was told to return to the airport (an hour drive away) to discuss this. I emailed Thrifty and asked if it was possible to organise changing the car and it being dropped off closer to my hotel in central Orlando – it was over a week for a reply and they suggested me returning to the airport again. On returning the vehicle to the airport the manager said he would have changed my car had I contacted him – his contact details were not on any of the literature. He said he would be in contact to offer some compensation, but I've yet to hear anything. I would not hire a car from Thrifty again, there is no customer service and the staff do not care about the customers.
About QEEQ: 7.0 /10
Easyrentcars.com website works well and the price drop saved me a bit of cash. Unfortunately the car hire company let down the experience.
Ford Focus image
Thrifty
Orlando Sanford International Airport(SFB)
Orlando
United States
Compact | Ford Focus or similar

Relevant Reviews on Thrifty in United States

Ian Zacharias

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Thrifty
Newark Liberty International Airport(EWR)
Newark
United States
Reviewed: Sat, Jun 7, 2025
About Thrifty: 6.0 /10
About QEEQ: 10.0 /10

Andre Isabel

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Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Jun 13, 2014
About Thrifty: 10.0 /10
Very satisfied! This time we had a long rental period and driving distance, 52 days and 21,000 kilometers. Thrifty promised we could visit any of their branches for maintenance or even car replacement at no extra cost or with reimbursement afterward, which made us feel very reassured. This is our second time using Thrifty, and we believe we will choose this rental company again in the future.
About QEEQ: 10.0 /10

R.Wehler

View more >
Intermediate | Kia Optima or similar
Thrifty
Salt Lake City Airport(SLC)
North Salt Lake
United States
Reviewed: Tue, Aug 24, 2021
“Satisfied”
About Thrifty: 10.0 /10
The Thrifty counter was closed from my experience due to lack of employees. The sign sent us to the Dollar counter where there was one woman with 15 people ahead of me and the line grew to 20 behind me. It would have been better for Hertz to help out with my check-in as they had some employees standing around and they own Thrifty and Dollar. This is a fairly common short of help experience for me and just feel bad for the one person working.
About QEEQ: 10.0 /10
No problem...I like the rates.

J.VYAS

View more >
Economy | Ford Fiesta or similar
Thrifty
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, May 4, 2019
“Worst experience of life”
About Thrifty: 9.7 /10
I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me

j.heen

View more >
Compact | Ford Focus 2 Doors or similar
Thrifty
Hawaii - Oahu Island (honolulu)
United States
Reviewed: Sat, Apr 27, 2019
“I need customers service now (lost and found) I may have left 2 black braces (knee and ankle) in car”
About Thrifty: 10.0 /10
I was surprised how fast checking in and out was no hassle

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