Very good

The didn’t provide the car I booked (received seat aroma) The storage space of the car given was smaller then the car selected during booking. They weren’t able to provide the booked model and/or change the cargo had to work with what we got. Also due to limited staff check out process took very long

Very professional!

This was my first time renting a car overseas, and I was very satisfied with Budget! We originally rented a Mondeo, but the staff noticed we had a lot of luggage and offered to upgrade us to a Volkswagen with a larger trunk for just 7 euros more per day. This turned out to be the right decision. The car was in excellent condition; it was a diesel and had only 7800 kilometers on it, making it very fuel-efficient. We drove 1700 kilometers in total and spent 138 euros on fuel. Returning the car was also very easy and hassle-free. The staff inspected the car and immediately processed the return. The simplicity exceeded our expectations.