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Search for Avis Car Rentals in Newcastle

This was not a smooth process or good experience.

Reviewed: Tue, Dec 9, 2025
About Avis: 8.0 /10
When I picked up the veh, there was additional to be paid. QEEQ quoted approx $160 for the hire, but Avis wouldn't accept that and wanted over $200 for the hire, which I had to pay before I could take the car. When I queried this with QEEQ, I was told to pay and they would investigate later. If I had been using cash I would not have been able to pay the difference and would have been stranded at the airport.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. Our customer service team is currently investigating your case and will keep you updated with any progress. We appreciate your patience and understanding. We value your feedback and hope to have the opportunity to serve you better in the future.
Suzuki Swift image
Avis
Newcastle Airport(NTL)
Newcastle
Australia
Economy | Suzuki Swift or similar

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Jacob Jennings

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Brisbane
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Reviewed: Fri, Dec 29, 2023
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Mandy Hawthorne

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Avis
Airlie Beach
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Reviewed: Sun, Oct 9, 2016
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The service was excellent. I will definitely use QEEQ for my next rental.
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Nicholas Yule

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Avis
Launceston Airport(LST)
Launceston
Australia
Reviewed: Sat, Jan 28, 2017
About Avis: 10.0 /10
It's located right inside the airport, very convenient.

Meredith Flynn

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Avis
Surfers Paradise
Australia
Reviewed: Mon, Feb 18, 2019
About Avis: 2.0 /10

G.Pacchioni

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Medium SUV | Mitsubishi ASX or similar
Avis
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Tue, Apr 23, 2019
“Better check that all the customer requirements are working and in place”
About Avis: 8.3 /10
When I was at the counter they suggest me an upgrade and i accepted. When I took the car, Toyota Kluger. I asket to the people in charge that the GPS was not working. They said to me to go out because insede the parking it was not working. I went outside and be onthe road but it did not work and I had some trouble to find the way to get home. Police stop me and ask me to go back to airport because I did not know where I was going. I went back to airport and AVIS people find out that the car was without GPS card and that's why it did not work. So that I had to wait for another car coming in 15 minutes. In total I have lost one and half hour before I could be ready to leave the airport with a working car .
About QEEQ: 10.0 /10
Nothing to comment, it was not their fault for what happen.

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