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Search for Routes Car Rentals in Vancouver

Bad experience with Routes.

Reviewed: Mon, Jul 29, 2019
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Laura Larkin

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 13, 2019
About Routes: 4.0 /10
The car pickup was slow, only one person was processing, and there was no explanation when we switched cars.

M.Levine

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Dec 14, 2019
“9/10. Would have been perfect had the rental been free!”
About Routes: 10.0 /10
This was a great rental experience. Wonderful service and a great car.
About QEEQ: 10.0 /10
It was very good. We were 4 people with 4 big luggage and had a great car (Jeep Wrangler) to support us all, at a fair price.

S.Modugu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Dec 5, 2019
“OK”
About Routes: 8.7 /10
There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.
About QEEQ: 10.0 /10

H.Chen

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Jul 27, 2019
“If the car had their own GPS, it would be better.”
About Routes: 7.7 /10
KIA vehicle has some problem when it climbed high degree road. It was not much power to uphill.
About QEEQ: 10.0 /10
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B.Susilo

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, May 16, 2019
“Customer service at the counter, phone, and email were unfriendly except the first guy we interacted”
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.

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