From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4478179171
logo_img

Bad experience with ACE

Reviewed: Mon, Jul 29, 2019
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Evelyn Gallacher

View more >
Reviewed: Sun, Oct 6, 2024
About ACE Rental Cars: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

View more >
Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

M.Rowe

View more >
Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Mar 28, 2020
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars: 7.3 /10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ: 8.0 /10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

T.Cropper

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Feb 26, 2020
“Not sure I’ll try it again”
About ACE Rental Cars: 7.7 /10
Subsequent attempt to hire a car in cairns unsuccessful I booked got a number but subsequent e-mails wanted more information I didn’t check my email until I got to Cairns & found out booking cancelled
About QEEQ: 10.0 /10
Make it easy - like my experience in Melbourne & all is good

S.Adejo

View more >
Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jun 17, 2019
“Good and will book with ACE again”
About ACE Rental Cars: 8.7 /10
I have difficulty connecting the Bluetooth in the car to my phone
About QEEQ: 8.0 /10
Great customer service but pick up and drop off could be better

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!