Very satisfied.

A very pleasant car rental experience. I booked a Volkswagen GOLF, but they gave me a BMW 1 Series with only 3200 kilometers on it, essentially a new car. The staff at the store were very friendly. They checked my driver's license, notarized documents, passport, and I prepaid the deposit with a credit card. All the procedures were completed in less than 5 minutes. When returning the car on Sunday, the store was closed. I just parked the car in the designated parking lot and put the keys in the box at the door. Very convenient.

Great car. Spacious and enjoyable to drive. Had some major damage to the right has side of car when we picked it up Didn’t look good but didn’t affect how the car operated.

Great service.

Pick up point was very difficult to find, several other customers for Budget just standing around waiting in random spots - bus didn’t have a Budget logo on it. Office didn’t respond to phone calls after landing to help us find the bus stop. Once on the bus (after 65 minutes) the process was as easy as with other car rental firms