Goood

Really great rental experience this time. I landed in Tucson pretty late, but thanks to the clear instructions on my booking it was super easy to find the rental location. The staff were very friendly and professional, didn’t try to upsell me anything, and processed everything quickly. Picking up the car was smooth and straightforward. Returning the car was just as easy: even though there were several cars ahead of me, the staff checked mine very quickly. The whole return process took less than 10 minutes—they just walked around the car once and that was it, no delays at all. Overall, incredibly convenient.

Pretty good. Not much to compare, just that the specific model wasn't available, so they offered a same-class Japanese car. Didn't want it, so switched to an Explorer.

Very satisfied, waited 20 minutes to pick up the car

Both pickup and drop-off were very quick. We delayed the car pickup by two hours and correspondingly extended the drop-off, and there were no extra charges. After clarifying the unclear fees, we were not forced to buy insurance. Very professional. When inquiring about a children's booster seat, the customer service was very patient in telling us where to buy one. Great service.

Sad that even though I'm a Hertz Gold member, they would not offer me free additional driver as I booked with QEEQ.

QEEQ should work to get rental companies to provide free additional driver for spouse.