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Search for Dollar Car Rentals in Birmingham

Great car but poor service from thrifty

Reviewed: Fri, Aug 9, 2019
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com
BMW 1 Series image
Dollar
Birmingham
United Kingdom
Compact | BMW 1 Series or similar

Relevant Reviews on Dollar in United Kingdom

Sibyl Occam

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Nov 21, 2014
About Dollar: 10.0 /10
Efficient and high-quality service. I originally booked a small Ford but was upgraded to a Mercedes for free. Drove nearly 2000 kilometers and the fuel cost was even lower than in my country...
About QEEQ: 10.0 /10

Ashish

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Luxury SUV | Jaguar F-Pace or similar
Dollar
Edinburgh
United Kingdom
Reviewed: Mon, Oct 7, 2019
About Dollar: 10.0 /10
It was a swift process for us to pickup the car. It took way lesser time than I expected. Will definitely re-book through dollar again. I got the refund as well very quickly as it had no damages.
About QEEQ: 10.0 /10
I found it way better than booking it through other websites. The app is seamless and the comparative rates definitely helps save on money or either get a better car in our budget. The price drop re-booking also is a really good feature and I did get advantage of it. For me car booking will always be Easycarrents.com

K.Fuller

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Economy | Ford Fiesta or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Thu, Jun 20, 2019
“Helpful but dishonest !”
About Dollar: 6.3 /10
Car not supplied with full tank. This was recorded by rep who advised " no problem, return with same amount". On return signed off car and advised "all Ok". 3 days later find that deposit of Gbp500 had been debited but only Gbp460 returned. Called Dollar at LGW , staff checked details and said would rectify this issue.....but have not. Fraudulent practice ???
About QEEQ: 8.0 /10

s.cunningham

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Compact | Hyundai i30 or similar
Dollar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Mar 18, 2019
“Great car but laborious process to obtain car as compters down.”
About Dollar: 8.3 /10
car was excellent. Staff very pleasant but computers down so took far too long.
About QEEQ: 9.0 /10

J.Manz

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Intermediate | Hyundai i40 or similar
Dollar
Wolverhampton
United Kingdom
Reviewed: Tue, Jan 2, 2018
“Best car hire experience ever!”
About Dollar: 10.0 /10
Like: Very friendly but eficient staff, free upgrade, no hidden charges, no waiting, quick and friendly transfer to airport
Dislike: nothing could be improved!

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